All items come with a 30-day satisfaction guarantee
If item is defective, damaged, or if you received the wrong item, contact us immediately. We will check the issue and make it right.
Frequently asked question
This sensory swing is designed for teens and adults. The sensory swing is designed to hold up to 900lbs, the seat is wide enough to accommodate the height of a full sized adult.
Yes, swing height can be adjusted to varying ceiling heights (8-12 feet) by using the daisy chain included. The daisy chain allows you to adjust to fit for different needs. Since the fabric is a little bit stretchy, you're recommended to adjust and hang the indoor swing at lest 2 feet off the ground (measured from the ground to the bottom of the indoor swing seat), sometimes you need to make adjustment and raise up the swing according to your kids weight.
Very easy, the swing comes with all hardware you need to hang indoors. You can install this swing in 10 minutes.
Yes, in fact the screws included are best for wooden ceilings. Alternatively, you can hang the swing with our Adjustable Doorway Hanger without any drilling.
Yes, our accessories include 1 x installation manual, 2 x carabiner, 2 x o-rope, 2 x daisy chain, 1 x ceiling mount bracket and 8 x screws.
Yes you can. It is fabric so I wouldn’t leave it out when it is not being used.
It is 100% nylon.
The swing fabric is made of 100% nylon. It is very soft, breathable, and slightly see through, but very sturdy, strong enough to bear the weight of an adult. But please note the hanging straps can bear 900lbs only.
Unassembled: 59 x 157 inches | 150 x 400 cm
Yes and air dry recommended.
We offer free shipping on all orders.
All orders are shipped from our warehouse within 2 to 5 business days of you placing the order. Most items will arrive in about 2-3 weeks or 7-15 business days unless stated otherwise.
We back our Cuddle Swing with a 1 year warranty from the date of purchase. So if it starts to wear, just let us know and we’ll send you a new one for free. We have email support that will respond within 24 hours. Use the Contact page if you need assistance.
Route is a package protection solution that helps cover your order in the event it gets lost, stolen, or damaged while in transit. If your Route-protected order ends up lost, damaged, or stolen, Route’s expert support team helps ensure that your order gets replaced or refunded as preferred. Claims will be reviewed for approval within 1-2 business days from filing. Need to file a claim? File here